LDAP (Microsoft Active Directory) - no AD users in the user list

[Thorsten Rehm]

Dear Ladies and gentlemen,

I have set up three BitBucket instances. None of the instances display ad users in the user list. The general access to the ad works, an import of groups works without problems. The behavior is the same for all three instances. In the case of two instances, the V 5.6.3 is used, in one instance  the V 5.8.2. The connection was tested with and without SSL encryption.

To exclude errors in the user filters we have used filters that work in other BitBucket systems from us or we used the standard filter without additional user-DN or group-DN.

We do not see any firewall problems when querying the LDAP Server.

At the moment I have no idea why it is not working, I hope you can help me.

I would like to thank you in advance.

[Ana Retamal]

Hi Thorsten! I've seen that you created a Support ticket for this same request, and one of my colleagues is already helping you with that. Please continue the communication with her via that channel so we can get to a resolution :) 

Let us know if you need anything else!

Ana