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Jira Issue Commit Checker Exemptions

Chris Blake
July 7, 2025

We have turned on the Jira Issue Commit Checker for our Project, and it has worked fine requiring users to input a Jira ticket number in their commit messages.

But now we have a repo in our project called "sandbox" where there won't always be a jira ticket associated with the experimental work there.  Most times there will, but sometimes there won't.

So I thought I would use the Exemptions feature to skip the check if the work SKIP was in the commit message.

I enter SKIP in the "Skip validation if the commit message contains the following terms" field, press the Save button, and it comes back with "Changes saved successfully"

But it doesn't work.  

image (1).png

Navigating away from the Bitbucket page, then going back to the Jira Issues setting in the sandbox repo, the settings are all there except for the term "SKIP" which is blanked out and the SAVE button greyed out

Turning on inheritance, saving, then turning it off again I can enter the term SKIP again and save. But it doesn't save it even after saying it was successful.

Anyone else see this?

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Aman Shrivastava
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 11, 2025

Hi @Chris Blake,

It looks like you didn't press enter after typing the term "SKIP" in the box, which is why it disappears when you save or refresh the page. The box labeled "Skip validation if the commit message contains the following terms" includes a note that instructs you to "Type a term and press enter."

Please re-enter the term, press enter, and then save the page. I've included a screenshot from my local instance to show how the term appears once enter is pressed.

Screenshot 2025-07-12 at 11.20.53 AM.png

Regards,
Aman

Chris Blake
July 17, 2025

That was it!  LOL - such a seemingly easy thing....

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