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Is there a way to undo "Mark as spam"?

GW Kang December 12, 2023

I am using bitbucket cloud.
I was editing an issue and accidentally clicked the "Mark as spam" button.
I can no longer view this issue.
Is there a way to undo "Mark as spam"?

1 answer

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Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 14, 2023

Hello @GW Kang and welcome to the Community!

By default when you navigate to the Issues page in a repository, the Open filter is applied, which makes the issues marked as spam to be filtered out.

However, you have the option to select the All filter, which will show all the issues in the repository, including the ones marked as spam.

Screenshot 2023-12-14 at 11.56.16 AM.png

The issues marked as spam will be shown with a darker background, as in the example above.

To unflag the issue as Spam you can then open the issue, and click on the More button >  Approve :

Screenshot 2023-12-14 at 11.54.00 AM.png

This will make the issue appear again when you navigate to the Issues page and the Open filter is applied.

If you want to see only issues marked as Spam, you can use the Advanced search option and create a filter for Spam > Is Spam > Yes. For your convenience, you can also use the direct link below, making sure to replace your workspace ID and repository : 

That link will show only issues that were marked as Spam.

Hope that helps! If you have any questions feel free to ask.

Thank you, @GW Kang !
Patrik S

GW Kang December 14, 2023

Thank you for your help with my question.

I was able to find the issue marked as spam again using the method you mentioned.

However, when I open the issue, I don't see any content or a 'More' button.

scr.png


It looks similar to when I open a link to an issue or repository for which I do not have permission.
What problem do I have?

Thank you in advance.

Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 19, 2023

Hello @GW Kang ,

You're seeing that page because only Admins of the repository can review issues marked as Spam. In this case, you can either ask the current owners of the workspace to grant you Admin permissions or ask a current admin to unmark that issue as spam.

Thank you, @GW Kang !

Patrik S

GW Kang December 19, 2023

I solved the problem with your help.

Thank you very much.

Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 19, 2023

You're very welcome! 

Feel free to reach out to Community if you ever need help :)

Thank you @GW Kang !

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