The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)
×Community resources
Community resources
Community resources
Invitation email not being received
Starting last week, the new users I am inviting to the allerganbt.atlassian.net Jira instance are not getting the email invites. The previous week there was no issues. I sent an email to a user with a yahoo email address last week and the invite was received.
The users checked their spam folder and there were no emails from Atlassian. I had the users go directly to id.atlassian.com to register (not ideal) and they have since received email notifications - so it seems to be specific to the invite emails.
We are just rolling our Jira to the organization and I need to invite several hundred users in the next few weeks - so I really need to get this working asap.
Appreciate any help.
0 answers
Comments for this post are closed
Community moderators have prevented the ability to post new answers.