Hello,
I am trying to invite a new email address to our Bitbucket workspace. The invitation appears as pending in the workspace administration panel, but the user does not receive the invitation email.
I have already checked the spam/junk folder and there is no message there. I also tried sending the invitation again, but the result is the same.
If I repeat the same procedure with a different email address, the invitation email is received correctly. Therefore, the issue seems to be related specifically to this particular email address.
Could you please verify whether the invitation email is being blocked or if there is any issue preventing delivery?
Thank you for your support.
Best regards.
