Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

I stopped getting e-mail notifications from bitbucket

Oleksii Duvanov
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 22, 2023

Hello,

I stopped getting any e-mail notifications last week. The situation is the same in Jira: not a single notification at all. Could you check what is the problem?

Thank you

1 answer

1 accepted

0 votes
Answer accepted
Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 23, 2023

Hello @Oleksii Duvanov ,

Welcome to Atlassian Community!

Checking our internal logs, I see some e-mails were bounced by your e-mail provider and added to our suppression list. I went ahead and removed the e-mail from the suppression list, and see that some e-mails were already delivered. 

In case you are still facing issues receiving the e-mail, please let me know.

Thank you, @Oleksii Duvanov !

Patrik S

Oleksii Duvanov
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 23, 2023

Hello @Patrik S,

You're correct, the problem was with the suppression list and it was solved earlier today. Everything is working perfectly now.

Thank you, and have a nice day!

Like Patrik S likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events