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I'm not receiving bitbucket invitations on my mail

Bilal Baheer
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April 29, 2025

Hi,

My team lead sent me an invitation to Bitbucket, but I haven’t received it on my end. I would appreciate any help.

1 answer

0 votes
Phil C
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 1, 2025

Hi @Bilal Baheer,

Welcome to the community!

I suspect your current email preference configuration might be blocking the preventing email from reaching you.

Here are the steps to take:

  • Log in to id.atlassian.com using your email (Or navigate to that link if you're already signed in).
  • Click on your avatar, then select Account settings.
  • Click on the Email tab.
  • Click the email preferences center link.
  • Check the Product Surveys and Invitations section and make sure Product Invitations is selected.

          image.png

Reference - Manage email and notification preference

Once you update the settings to enable product invitation emails, please ask the workspace admin to cancel the current invitation and send you a new one to trigger a fresh email.

I hope this helps.

- Phil

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