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I cant access my dashboard

romaldyminaya
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November 11, 2025

Hi,

When I access my dashboard url, it gives me a 500 error with the folowwing message:

Something went wrong

Bitbucket is experiencing a problem that is preventing this request from being successful. Rest assured that we are aware and are working to fix it as quickly as possible. For more information please refer to https://status.bitbucket.org/. Alternatively, you're welcome to raise an issue with our support team at https://getsupport.atlassian.com/.

Are you having the same problem?

2 answers

0 votes
Mark C
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 13, 2025

Hi @romaldyminaya,

Welcome to the community.

We’ve recently had an incident in Bitbucket Cloud that caused Bitbucket Cloud performance to be degraded, which affected most of our services, including Git, Website, and API connections.

However, it should be resolved by and you can find more information about it here: https://bitbucket.status.atlassian.com/incidents/xwqvgfv2wfqw

We apologise any convenience this has caused you and your team

Regards,
Mark C

0 votes
GCS LATAM
November 11, 2025

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I have the same problem 

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