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I cannot open my repository from a mac laptop. I can open it from an HP laptop

Patricio Perez
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May 18, 2026

I cannot open my repository from a mac laptop. I can open it from an HP laptop

1 answer

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Vipul Reddy
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 20, 2026

Hey @Patricio Perez

Are you attempting to access your repository through the website or through Git on Mac?

If you're unable to access your repo through the website:

  • Can you please confirm if you're using one of the supported browsers
  • If you are using one of the supported browsers and still unable to access it, can you try clearing the entry for Bitbucket in your /etc/hosts file? The following command will check if there is an existing entry:
    • cat /etc/hosts | grep bitbucket

A similar question has been asked at Can't Access Bitbucket Website, where clearing the /etc/hosts file for any bitbucket entries resolved the issue

 

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