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I cannot access this workspace

Paulius Danėnas
April 20, 2026

I am not able to access this workspace (pauliusdan), although I have successfully used it previously using email from this profile for logging-in. Could you restore the access? 

1 answer

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Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 21, 2026

Hey @Paulius Danėnas 

It appears this workspace is associated with a different email address than the one you are currently using to create these community questions. Please try logging in with any alternative email addresses you may have used previously to access this account.

There were no changes to the account, so I don't think it's the same email. I hope this helps.

Regards,
Syahrul

 

Paulius Danėnas
May 3, 2026

Hi Syahrul,

Unfortunately, this is the right email that I was using to connect to BitBucket, I remember that because after logging in to my organization's Atlassian services using this email (yeah, I know... some initial access configuration that was removed later), I was also able to see these repos as well. I have no idea how it can be associated with a different email.

Could you send me the different email address to my current email (which is associated with this account) so I could at least identify which email it could be? 

Regards,

Paulius

Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 4, 2026

Hey @Paulius Danėnas 

Since this is a public forum, I can't share specific email addresses here. However, I can confirm that the email you used to post this is a public domain address, whereas the account with access to the 'pauliusdan' workspace is a company-managed email.

Please try logging in with your company email address to access the workspace.

I hope this helps.

Regards,
Syahrul

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