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I can't login to my Bitbucket Account

Deleted user
June 2, 2022

Hi,

I can't login to Bitbucket, I always get this message.

Apparently I 'm not alone to have this issue, how can I solve it ?

Cheers,

Fred

 

We couldn’t log you in

 

You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

2 answers

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0 votes
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 3, 2022

Hi @[deleted],

Your Bitbucket Cloud account was set to inactive, so I went ahead and reactivated it.

Please feel free to let me know if you are able to access it now.

Kind regards,
Theodora

0 votes
Claudio Gonzalez
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
June 2, 2022

Hi @[deleted] ,

Can you try in a private window of the browse?

Deleted user
June 2, 2022

same problem

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