I can't enter in Atlassian account.

[Дмитрий Приступа]

I have an active bitbucket account. I can create repositories in it from Source tree but I can't enter in Atlassian account. It seems like I had deleted the e-mail address from my bitbucket account. Сan I fix this trouble?

[Angélica Luz]

Hi Dmytro,

If you are using the same email as here on community, I could check that your Atlassian account is active.
If it's not the same email, can you please try to log in on id.atlassian.com to check your Atlassian account?

Regards,
Angélica

[Dmytro Prystupa]

This is my problem atlassian account. DmytroPrystupa was my bitbucket account.

[Angélica Luz]

Hi Dima,

The account is also active.

Were you able to login with this account on id.atlassian.com?
You can also try to reset the password through the id.atlassian.com.

Regards,
Angélica

[Dmytro Prystupa]

Account is active I know, but I can't get access to linked Bitbucket account DmytroPrystupa. Maybe you can delete it? And I will create it again. 

[Angélica Luz]

Hi Dima,

I've checked here and your Gmail account is not linked to DmytroPrystupa BitBucket account.

Your another email is linked with both of your BitBucket accounts, but the Gmail is only linked with d_prystupa.

Can you please test adding your Gmail account to DmytroPrystupa BitBucket account?

Regards,
Angélica

[Dmytro Prystupa]

Hi. How can I do that?

[Dmytro Prystupa]

I have found a solution. Thank you for your help.

[Angélica Luz]

Hi Dima,

Sorry for the misunderstanding, I thought that you were not able to login using your account on BitBucket, not that you couldn't create a new one using the same name.
We are glad that you found a solution and everything is working.
If you need further assistance, please let us know.

Regards,
Angélica