I can not login to my account, it said that my account was deacitved

[vasilii]

I didn't do anything to deactive by myself, it is my personal account, not company account
How can I know the reason why my account was deactived?
I dont receive any email about this
I saw same tickets like this https://community.atlassian.com/forums/Bitbucket-questions/I-can-not-login-to-my-account-it-said-that-my-account-was/qaq-p/3200243

[Arkadiusz Wroblewski]

Hello @vasilii 

It was Private Account or Company Account ?

[vasilii]

it was my Private Account, but on block page in URL these parameters
https://id.atlassian.com/login/inactive?blockedByReason=business-wind-down&blockedByType=orgAdmin

blockedByReason=business-wind-down
blockedByType=orgAdmin

i don't know that buisness and orgAdmin. I haven't logged into my account for 4-5 years.
I can change password and i did it, but still don't have access. And i can not create a new account with an email that is blocked.

[Arkadiusz Wroblewski]

@vasilii 

Please open a ticket at Atlassian billing support.

That must be checked from Atlassian side.

https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/