I can not access my Bitbucket workspace

[David Al-Ameen]

On the workspace it shows that my Bitbucket workspace is being deleted and I can not access it to prevent that.

Also my plan is standard and I could not get direct support.

I need to cancel the deletion and restore access to my repos.

Workspace identifier is drcube_rep

[Mark C · Accepted solution]

Hi @David Al-Ameen

Welcome to the community.

You can try and cancel deletion by going to your admin.atlassian.com and update your payment details.

Here are the steps:

• Go to https://admin.atlassian.com/

• Select your organization (if it asks)

• Click Billing

• Find your workspace

• Find the option to reactivate

Regards,
Mark C

[Kristian Walker _Adaptavist_]

Hi David,

I have clicked the request assistance button to notify Atlassian Support of this request so they can look to answer this question for yourself.

Regards,

Kristian