Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How to remove account from bitbucket cloud free

nobody
May 31, 2026

Because Atlassian is going to use my data to train their AI, I'm trying to close all my atlassian account and products;

I managed to remove most of it, but only bitbucket part is remaining:


In bitbucket account settings, clicking delete account navigates me to id.atlassian.com/manage-profile/account-preferences,

clicking delete account there gives me the following error:

You can't delete your account

Your account can't be deleted because:

  • This account is related to active accounts that are set to AUTO-RENEW.
  • This account is the primary billing contact for one or more products.
  • This account is a technical contact for one or more products.
  • To continue deleting this account the account owner needs to visit my.atlassian.com and designate a different user as a billing and technical contact.
  • Read our support documentation for more help and instructions: https://confluence.atlassian.com/x/pTgoPQ

 

Visiting my.atlassian.com shows my Bitbucket (Cloud) subscription, using the manage subscriptions action; navigates me back to bitbucket.org/account/settings... getting be back to step 1...

so the question is... how to properly remove my account?

 

0 answers

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events