How to deactivate user in Bitbucket cloud without losing users data

[Shankar Kandula]

We are trying to remove users from Bitbucket cloud, when we removed user, the data commits and everything also not there, how can we manage.

[Ben]

Hi @Shankar Kandula 

De-activating a user from a team workspace should only remove that users access to the workspace.

If you are referring to a personal workspace - this is tied to a user account, therefore de-activating that user account also will de-activate the workspace and any access to repositories within that workspace.

I can't see any personal workspaces tied to your user account - so I'm not sure what you mean. As you are a paying Premium subscriber, however - I would suggest raising a ticket directly with our support team as this will allow us to troubleshoot further without sharing personal details inappropriate for a public forum such as community:

• https://support.atlassian.com/contact/

If you have issues raising a ticket, please let me know which timezone you are in so I can raise one on your behalf with an engineer in your region.

Cheers!

- Ben (Bitbucket Cloud Support)