Two company Bitbucket workspaces containing important historical engineering repositories are deactivated and marked for permanent deletion.
I am an Atlassian organization administrator, but I cannot reactivate these workspaces. Their former administrators have left the company, and I do not have their email addresses or access to their accounts. My organization’s app list is empty.
The support portal directs me to paid-plan pricing, and the support chatbot cannot create a ticket.
Could an Atlassian staff member please help open a private recovery case? I can provide the workspace IDs and evidence of company ownership privately.
Please confirm whether the repositories remain recoverable, their actual deletion deadlines, and whether deletion can be paused while ownership is verified.
I’m in the US Eastern time zone. Thank you.
