How can i raise a ticket

[Kiki J]

I'm on a paid plan and can't raise a support ticket

[Syahrul]

Hey @Kiki J 

Welcome to the community.

Could you please provide a bit more detail about what you mean when you say you can’t raise a support ticket?

• What exactly happens when you try to create the ticket?

• Are you seeing any specific error messages?

• If possible, could you share a screenshot of the issue (including the URL and full error message)?

These details will help us narrow down the cause and work out the next steps.

Thanks!
Syahrul

[marc -Collabello--Phase Locked-]

Hi @Kiki J ,

I've requested assistance by Atlassian support.