Hello,
the procedure to connect to jira is described in this article https://confluence.atlassian.com/bbkb/creating-a-bitbucket-cloud-account-1206558490.html.
Then I go to the account management (BitBucket) and add a user, same email, as atlassian account. Then I am supposed to invite the user. But here is the problem. When inviting, I get a message that the username already exists.
How do I create a correct connection between the accounts in BitBucket and Atlassian?
Thanks for the help!
G'day @Marcus Punzelt
Welcome to the community!
Based on your description, you're encountering an issue while trying to register for a Bitbucket account with a username already in use. This results in the error message "A user with that username already exists."
Unfortunately, in Bitbucket cloud, usernames are assigned on a first-come, first-served basis. If someone has already taken the username you want, you won't be able to use it. Therefore, you must select a different username when registering with Bitbucket cloud.
Please note that your username choice won't affect your integration between Bitbucket cloud and Jira.
I hope this helps.
Thank you, it worked. That means that the username must be cloud wide unique and not related to the used users in the organization.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.