File not found (mp4)

[Neil Markham]

Hi All,

I'm very new to writing html but have given it a go and have had some good results so far, however, I have a page that I would like to display a video file that I have saved as an mp4 file.

The code I have written is as follows;

<video width="1440" height="640" controls="controls">
<source src=".\Assign an Owner_files\movie.mp4" type="video/mp4">
</video>

The problem is that the video displays as a black window in the page. 

Any help offered is Greatly Appreciated.

[Erez Maadani]

Hey @Neil Markham

Welcome to the BitBucket forum.

From your code snippet, my first recommendation would be to replace `\` with `/`. 

My second recommendation would be to use the developer tools within the browser to see the actual error.

My third recommendation would be to raise this question in a more html oriented forum as they probably could give you better pointers on how to debug the issue. 

[Neil Markham]

Thank You for your answer Erez.

I've still had no luck trying to resolve the issue, however, I've noticed that the video file plays from my local repository,

file:///C:/source/repos/cp-otrs-docs.bitbucket.io/Assign%20an%20Owner.htm

but fails to play from the online document,

https://cp-otrs-docs.bitbucket.io/Assign%20an%20Owner.htm

Any thoughts on that?