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Exceeded user limit on new Bitbucket account

michaelgarthwaite
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May 5, 2026

I just created a Bitbucket account. I created a repository, created an ssh key and tried to push my code but I received an error saying my account has exceeded its user limit even though I can only see 1 user (me) listed on the users page. How do I fix this

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michaelgarthwaite
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 5, 2026

For anyone reading this, I tried again after a few hours and the push worked fine. I guess there must be some sort of elay when creating a new account

Charlie Misonne
Community Champion
May 8, 2026

Yes there can be in my experience. But not more than a few minutes normally.

Like Steffen Opel _Utoolity_ likes this
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Cael Metcalfe
Contributor
May 20, 2026

This can occur if you clone an empty repository and attempt to commit to it from a local repository - you must add the BitBucket repo remote to your local repo and then git push.

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