Error while adding users

[Abhishek Mishra]

I am getting this error  when I added one user .

The owner of this repository (XXXXX) is already at their plan limit and will need to upgrade before adding more users.

[Syahrul · Accepted solution]

Hey @Abhishek Mishra 

G'day, and welcome to the community.

The error indicates that the Workspace is already at the 5 free users limit; hence you can't add new users. 

Free Workspace is entitled to 5 users only, as mentioned on our billing page here.

That said, I can see your account is on an Academic license. If you believe this Workspace should be on an Academic license, please raise a ticket to our billing team to request for Academic license.

Cheers,
Syahrul

[Abhishek Mishra]

Hi Syahrul,

Thank you for the clarification. 

Where can I know more about Academic license? It will help me to understand more about it before going for license.

[Syahrul]

Hey @Abhishek Mishra 

You can check the following page for more information about academic licenses at

• Bitbucket Academic 

Cheers,
Syahrul

[Abhishek Mishra]

Thank you Syahrul for your help.