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Email notifications on issues stopped working

nixhr
June 3, 2026

Hi,

It seems that email notifications on bb issue tracker events stopped working for me and my teammates within last few weeks. I tried opening an issue, adding a comment, mentioning a teammate, no notifications at all. I didn't change anything in the configuration. This is happenning across all my workspaces and repositories. I also tried adding a email address to 'mail lists' under repository settings, nothing changed, still no emails.

Any advice would be appreciated! Thanks!

1 answer

0 votes
Arkadiusz Wroblewski
Community Champion
June 3, 2026

Hello @nixhr 

I flagged your topic for Atlassian Support.

It is possible that your email address landed on an internal suppression list, so they need to check that from their side.

Best,

Arkadiusz🤠

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