ERROR UNABLE TO FETCH STEP in pipeline

[Thanh Truong]

Repo : 

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Step details at: 

<url_removed>

[Theodora Boudale · Accepted solution]

Hi @Thanh Truong and welcome to the community!

We cannot access any private repositories unless you create a ticket with the support team.

You can create a ticket via https://support.atlassian.com/contact/#/, in "What can we help you with?" select "Technical issues and bugs" and then Bitbucket Cloud as product. When you are asked to provide the workspace URL, please make sure you enter the URL of the workspace that is on a paid billing plan (the workspace where the repo belongs) to proceed with ticket creation.

The support ticket will be visible only to you, Atlassian staff, and any participants you may add during the creation.

Just a heads up, I removed the URLs from your post for privacy reasons.

Kind regards,
Theodora