Disable 2 factor authentication

[Sreenivasa Reddy]

Hi Team,

I have enable 2 factor authentication for the username : sreenivasa.boreddy@mavenir.com.

Please help to disable it.

Regards,

Sreeni

[Fabio Racobaldo _Herzum_ · Accepted solution]

Hi @Sreenivasa Reddy ,

please specify if your Bitbucket is cloud, data center or server and if you used a third part app to enable 2FA.

Fabio

[Sreenivasa Reddy]

Cloud bitbucket. https://bitbucket.org/mavenirclient/

[Fabio Racobaldo _Herzum_]

Hi @Sreenivasa Reddy ,

2FA can be disables via account settings of the spefic user.

Please follow this guide to do that https://support.atlassian.com/atlassian-account/docs/manage-two-step-verification-for-your-atlassian-account/#Two-stepverification-disableDisabletwo-stepverification

Fabio

[Sreenivasa Reddy]

I have enabled 2 factor auth but now I don't have the google authenticator to login to disable. I need help in disabling from administrator 

[Sreenivasa Reddy]

Thank you. I am able to disable. 

[Fabio Racobaldo _Herzum_]

Hi @Sreenivasa Reddy , happy to read it. Please mark this question as accepted.

Fabio

[Sreenivasa Reddy]

Thank you so much and greatly appreciated. It was very quick.