Despite upgrade to standard, I am still seeing 1GB storage limit and unable to commit anything

[PATHFINDER]

Hi,

I started seeing this error message today
"Your workspace has exceeded the 1 GB limit and has been placed in read-only mode. Learn more about upgrading your plan and checking storage usage."

I upgraded to standard package and it started a trial. But I will am seeing the error as above and unable to checkin / commit any code. I also have tried relogin, my current package shows Standard as well.

What is happening to bitbucket? Please help.

[Ben · Accepted solution]

Hi @PATHFINDER 

Sometimes trials can take up to 24 hours to activate.

If you are still encountering issues - please raise a ticket with our billing team by selecting "Billing, payments & pricing", as community and the Bitbucket Cloud technical support team will not be able to solve this:

• https://support.atlassian.com/contact#/

Cheers!

- Ben (Bitbucket Cloud Support)

[Mikael Sandberg]

Hi @PATHFINDER,

Welcome to Atlassian Community!

I have notified the support team that is on here and they will reach out to you within 2 business days to try and get this resolved.