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Delete account with non-existent e-mail address

daanvanhasselt
daanvanhasselt
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August 5, 2014

Hi,

A while ago a Bitbucket account was created for me with a certain e-mail address. This e-mail address no longer exists as I am not working for this specific organization anymore. I would like to delete this 'zombie' account because I am unable to use my SSH public key in my new account. When I try to add my key to my new account I get the following error message:

Someone has already registered that SSH key.

I am unable to log into my old account as I do not know the password anymore (this was several years ago). Apart from this forum I was not able to find out how to contact Bitbucket support. Please assist.

Kind regards,

Daan van Hasselt

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daanvanhasselt
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August 6, 2014

Thanks for the reply. Unfortunately my e-mails bounce because they are marked as spam. Is there any other way to contact support?

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Seth
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August 5, 2014

support@bitbucket.org

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