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Conflict with Company Account and https://bitbucket.org/

Leon Melamud
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November 24, 2025

i created an account with the company account before i got access to Atlassian group, 
now i'm stuck with https://bitbucket.org/ URL associated to the company account.

i cannot get an invitation to the company workspace, 
it because Bitbucket is still not under the Atlassian umbrella, 
the Admin deleted and invited me again to Atlassian, but it didn't affect Bitbucket. 
and i cannot delete Bitbucket, because it jumps to Atlassian for some reason. 
what to do, support can't help?

1 answer

0 votes
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 27, 2025

Hey @Leon Melamud 

Welcome to the community!

I'm not entirely sure I understand the issue, or if I do, I believe it isn't a conflict. I'm speculating, but I think the reason you didn't receive the Bitbucket invite email is because you have the product invitation setting disabled, which prevents any invite from triggering an email to your mailbox.

Please review the following guides here and enable the product invite feature. Then, ask your workspace admin to cancel the previous invite and send a new one. This should resolve the problem of the missing invite email.

Regards,
Syahrul

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