Connection test failed. Response from the server:
cloudpmo.etudevcloud.com:389; nested exception is javax.naming.CommunicationException: xxx.xxxxxxxx.com:389 [Root exception is java.net.SocketTimeoutException: connect timed out]
Hi Chris,
I don't think it is the issue with LDAP server since I tried and installed BitBucket on Windows host and was able to configure LDAP, so I think it is on Linux BitBucket host. Is there any specific configuration that I need to do on Linux BitBucket host?
Hi Elvir,
Based on the error it looks like your LDAP server isn't listening on port 389 or there's a firewall preventing communication with that port.
Cheers,
Christian
Premier Support Engineer
Atlassian
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