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Configure LDAP User Directory

Elvir Karic
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April 3, 2018

Connection test failed. Response from the server:
cloudpmo.etudevcloud.com:389; nested exception is javax.naming.CommunicationException: xxx.xxxxxxxx.com:389 [Root exception is java.net.SocketTimeoutException: connect timed out] 

2 answers

0 votes
Elvir Karic
I'm New Here
I'm New Here
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April 6, 2018

Hi Chris,

I don't think it is the issue with LDAP server since I tried and installed BitBucket on Windows host and was able to configure LDAP, so I think it is on Linux BitBucket host. Is there any specific configuration that I need to do on Linux BitBucket host?

0 votes
Christian Glockner
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 4, 2018

Hi Elvir,

Based on the error it looks like your LDAP server isn't listening on port 389 or there's a firewall preventing communication with that port.

Cheers,

Christian

Premier Support Engineer

Atlassian

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