Change email of account from one to another

[Alexander Grachev]

I have lost access to my original email, so i can't receive verification code sent to email. I still have access to bitbucket repositories via SSH. How can i change email of account to a new one?

[Mark C]

Hi @Alexander Grachev

Welcome to the community.

Unfortunately, the only way to recover an account is to have an active email's inbox so you can verify.

You can try to reach out to the owner/admin of the email to temporarily make it available so you can receive emails and/or do a port-forwarding.

Regards,
Mark C

[Prasanna Ravichandran]

Hi Alex,

You can change the email from your Atlassian account settings if the account is unmanaged.
Go to id.atlassian.com/manage-profile/email and update the new email address.
If the new email is already associated with another Atlassian account, first free that email by changing it temporarily on the other account.
For managed accounts, only the organization admin can update the email. Hope this helps. Thanks!

[Alexander Grachev]

Thanks. But how can i login to account with old email? When i try to login, i successfully enter login/password, and after that system sends verification code, which i can't receive, because that email doesn't exist anymore. Is there a way to login without verification code?