The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot login to Bitbucket.org

Pedro Daniel Sanchez
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 5, 2024

I get the message: 

We couldn’t log you in

 

Any suggestions?

 

Thanks.

2 answers

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

1 vote
Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 6, 2024

Hello @Pedro Daniel Sanchez ,

as @Laurie Sciutti correctly stated, your account was Dormant due to a long period of no activity, causing the issue with the login.

We have set it to Active again, and you should be able to log in as usual as of now.

Let us know in case you are still facing the issue.

Thank you, @Pedro Daniel Sanchez !

Patrik S

0 votes
Laurie Sciutti
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
June 5, 2024

Hello @Pedro Daniel Sanchez and welcome to the Community!  Your account may be inactive so you'll need Atlassian Support assistance.  Maybe @Patrik S or @Theodora Boudale can assist.

TAGS
AUG Leaders

Atlassian Community Events