Cannot login in bitbucket

[Nikesh Parajuli]

when trying to login i get redirected to https://bitbucket.org/account/signin/ asking to confirm password and when i confirm the password i am getting redirected to an error message page with error code : b220a897c24f4e3e81c5469098a31b25 

i had accidentally send email for verification to my another gmail account i think that might be causing the error.

i have attached the error message with this post.

Would really appreciate any help.

[Ana Retamal · Accepted solution]

Hi Nikesh! Were you able to log in already? If you're still having issues to access Bitbucket Cloud, please let us know and we'll be happy to continue helping you!

Best regards :)

Ana

[Nikesh Parajuli]

No i am not able to login 

[Ana Retamal]

Hi Nikesh! We've refreshed your account, you can now try to log in using email address + password (at least the first time). After that, you should be able to use the option "Log in with Google“.

If you still can not access your account, please confirm the username associated to it so I can have another look.

Let us know how it goes!

Cheers,

Ana

[Nikesh Parajuli]

Hi Ana,

Thanks for your help it worked..

Thanks,

Nikesh

[Ana Retamal]

Glad to hear that!

Have a nice day :)

Ana