Cannot log in: "We couldn’t log you in"

[Ruben van Amelsvoort]

I'm getting this message when I try to log in:

We couldn’t log you in

You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

It happens even when disabling browser extensions. What can I do?

[Syahrul · Accepted solution]

G'day @Ruben van Amelsvoort 

Welcome to the community!

I have re-enable your Bitbucket account, could you please try to log in again and let me know how it goes?

Regards,
Syahrul

[Ruben van Amelsvoort]

Works now, thank you!

[Nikola Perisic]

Welcome @Ruben van Amelsvoort 

This error is occuring because your account was not active for some time. You would need to contact Atlassian support:https://support.atlassian.com/