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Cannot log in: "We couldn’t log you in"

Ruben van Amelsvoort
Ruben van Amelsvoort
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November 2, 2024

I'm getting this message when I try to log in:

 

We couldn’t log you in

You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

 

It happens even when disabling browser extensions. What can I do?

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Syahrul
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 3, 2024

G'day @Ruben van Amelsvoort 

Welcome to the community!

I have re-enable your Bitbucket account, could you please try to log in again and let me know how it goes?

Regards,
Syahrul

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Ruben van Amelsvoort
Ruben van Amelsvoort
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
November 4, 2024

Works now, thank you!

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Nikola Perisic
Nikola Perisic
Community Champion
November 2, 2024

Welcome @Ruben van Amelsvoort 

This error is occuring because your account was not active for some time. You would need to contact Atlassian support:https://support.atlassian.com/

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