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Cannot connect to Bitbucket.org

Yucheng Shang
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February 14, 2022

I am trying to clone a remote repo from bitbucket.org, but received the following message:

fatal: unable to access 'https://<username>@bitbucket.org:<username>/my_repo.git/': Cert verify failed: BADCERT_NOT_TRUSTED

 It's strange and I'd assume the certificates of bitbucket.org are signed by a CA.

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Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 21, 2022

Hey Yucheng!

I can see that you appear to be having issues connecting to Bitbucket via HTTPS. 
Please try to make usage of an App Password when authenticating if this has not been done already by referring to the following documentation:
https://support.atlassian.com/bitbucket-cloud/docs/app-passwords/

 If this still does not work, please share the error message you are receiving. Also, can you please try to authenticate using SSH to see if this makes a difference?

Cheers!

- Ben (Bitbucket Cloud Support)

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