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Can we close our workspace without a live admin?

Piers Campbell
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April 28, 2025

Our organisation is closing down, and we are attempting to terminate our Atlassian products. The only one we have remaining is Bitbucket, which we are unable to terminate because the accounts of the Bitbucket admins have been removed. Is there a way to make one of our remaining users an admin?

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Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 30, 2025

Hi @Piers Campbell 

Please raise a ticket with our support team using your paid workspace URL - we'll need to check the workspace ownership/grant ourselves access to perform any administrative actions:

Please let me know if you have issues raising a ticket, and if you do - please let know your timezone so I can raise one on your behalf with our team in your region:

Cheers!

- Ben (Bitbucket Cloud Support)

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