Can't pull from my repo using SSH (1/03 change)

[hotgeart]

Hi,

Since the 1/03 we can't connect via HTTPS but only via SSH. Fine, I changed, but I cannot pull from my repo?! I don't know why:

So as you can see :

1. I tested my ssh. It's working.

2. I logged into to my server and go to my public folder.

3. Pulled... and I'm denied.

4. I checked the git remote, it's look ok.

What I did wrong?

[Ben · Accepted solution]

G'day!

I can see that your SSH is authenticating without issue given the output that you have provided as you have identified.

The most common issue customers are experiencing related to authentication is due to the deprecation of GIT username/password in favour of App Passwords on 01/03/2022:

https://community.atlassian.com/t5/Bitbucket-articles/Announcement-Bitbucket-Cloud-account-password-usage-for-Git-over/ba-p/1948231

You will need to make use of an AppPassword for communicating to GIT via HTTPS.

We have documentation for usage of app passwords at the following link:

https://support.atlassian.com/bitbucket-cloud/docs/app-passwords/#Create-an-app-password

Essentially, when connecting via *HTTPS* you will use your *AppPassword* alongside your username seperated with a ":" character.

Hope this helps, if you have any further questions please let me know.

Cheers!

- Ben (Bitbucket Cloud Support)