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Can't login with existing account

Sam Romano
I'm New Here
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April 10, 2025

Hey there,

I can't seem to log in to bitbucket. I saw similar posts that accounts that were marked inactive or dormant wouldn't be able to login. I admit it has been a long time since I've used bitbucket, but recently there's a project that I joined where I need to use it again. Can someone check and see if this account was marked inactive for me and reactive accordingly?

Thanks,

Sam

2 answers

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0 votes
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 10, 2025

Hi @Sam Romano 

I've just re-activated your account, so you should be able to login now :)

Cheers!

- Ben (Bitbucket Cloud Support)

0 votes
Brant Schroeder
Community Champion
April 10, 2025

@Sam Romano welcome to the Atlassian community

I can escalate to Atlassian and they can take a look at your account.

Sam Romano
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 10, 2025

@Brant Schroeder That would be great! thanks!

Like Brant Schroeder likes this
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