The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Can't login bitbucket because email not existing anymore

Syl
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 23, 2022

Hi,

 

For a long time I didn't use bitbucket. I used to login with my username but that changed.

I know the e-mailadres I used but it doesn't exist anymore so I can not receive the verification link. How can I solve this? The e-mailadres is changed to a similar email.

For now I created a new account but I need access to the existing projects on bitbucket.

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 29, 2022

Hey @Syl 

G'day, and welcome to the community!

We have not allowed users to log in via username for a few years as we are moving towards email login. 

I can help to search for your old account if you still remember your username, so please get back to me so I can create a support ticket.

Cheers,
Syahrul

Chris
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 9, 2023

Hello @Syahrul I actually have the same problem, created a new account and now would like to somehow get back the stuff from my old one... I should still know the user name of old... Can you help me out?
Thanks and best regards,
Chris

TAGS
AUG Leaders

Atlassian Community Events