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Can't activate two-factor

HIERONYMUSIII
March 25, 2026

I am trying to setup my bitbucket account and enabling 2FA as per steps mentioned in 
 two-step verification — Bitbucket

But Email is not receiving regarding 2FA activation. 

 

Steps i Performed as below:

1. Login into Bitbucket Account

2. Open Two Factor Authentication menu

3. Download Authy/Window Authenticator on my Mobile

4. Scanned QR Code from Authy/Window Authenticator

5. BitBucket account added to Authy/Window Authenticator

6. Entered verification code on  two-step verification — Bitbucket Page

7. It Redirect to the page with below message

Two-step verification

You're almost ready to go!
Check your email to finish enabling two-step verification.

 

Here I didn't get email to finish Two Factor Verification.

2 answers

1 vote
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 29, 2026

Hey @HIERONYMUSIII 

Welcome to the comunity.

I can see that two-step verification (2SV) is now enabled on your Bitbucket account. Could you please confirm if this has resolved your issue? If not, let me know and I’ll be happy to assist further.

Regards,
Syahrul

0 votes
HIERONYMUSIII
March 26, 2026

Any ideas ?

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