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Can't access the Atlassian Bitbucket account

Somula Vishnuvardhan Reddy August 8, 2022

It is asking me to login but even though I provided correct credential but still I can't able to login and I am getting an error as Authentication failed. Kindly please help.


Atalassian.PNGAuthenticationissue.PNG

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Nic Brough -Adaptavist-
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August 8, 2022

Welcome to the Atlassian Community!

Your username is probably wrong - you usually log into Atlassian accounts with an email address.

Somula Vishnuvardhan Reddy August 8, 2022

Yes I tried using my email as well but still not able to login

somulavishnuvardhan.reddy@cengage.com

@Nic Brough -Adaptavist- Please help

Nic Brough -Adaptavist-
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August 8, 2022

What is the error message when you click "continue"?

Have you tried the "can't log in?" link under the login?

Somula Vishnuvardhan Reddy August 8, 2022

When I click on "can't log in" nothing navigate any page. 
When I click "continue" , showing below error.

[2022-08-08T12:27:40.742Z] > git push origin feature/add-billing-wfs:feature/add-billing-wfs [52546ms]
[2022-08-08T12:27:40.742Z] fatal: helper error (-1): User cancelled dialog.
Missing or invalid credentials.
Error: connect EPERM \\.\pipe\vscode-git-5a424e0611-sock
    at PipeConnectWrap.afterConnect [as oncomplete] (node:net:1161:16) {
  errno: -4048,
  code: 'EPERM',
  syscall: 'connect',
  address: '\\\\.\\pipe\\vscode-git-5a424e0611-sock'
}




Nic Brough -Adaptavist-
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August 8, 2022

You'll need to unblock whatever it is stopping the "can't log in?" button from working I'm afraid.  All the error messages are simply telling us your username and password are incorrect.

Somula Vishnuvardhan Reddy August 8, 2022

@Nic Brough -Adaptavist- 

My issue is resolved and this is because of  VS code settings. Thanks :)

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