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Can't Connect Code with Bitbucket

MrDo
June 30, 2026

In code page I'm trying to connect to Bitbucket, I select workspace but when I press Connect button an error occurs on screen at down left and it says " Something's gone wrong, Refresh the page and try again."

Is anyone here knows why this happens?

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MrDo
June 30, 2026

I found the solution in another way. While in Jira, click the settings button next to your profile icon in the upper right corner, then under "Admin Jira Settings" you'll find "Jira Apps"; click on that. Then, in the panels on the left, find the "Integrations" section and click on "DVCS accounts". You can connect your Bitbucket from there.

Jason Krewson
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July 1, 2026

That's great to hear, good job!

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Jason Krewson
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June 30, 2026

Hey MrDo,

Are you an admin of the site you are connecting to? As you need to be.

I'm sure you are already aware of this but just in case here are a couple guides for this, Connect Jira to Bitbucket and Fix error connections between Jira Cloud and Bitbucket.

If you are an admin, here are some easy things to try first:

  • Clear your cache, restart your browser, and try again. 
  • Try in Chrome incognito mode.

Bitbucket status is operational so it's up right now. 

One last thing, if you are an admin and you have a subscription with Bitbucket you could always contact Atlassian Support

Hope this helps, otherwise we will see what other feedback others have. 

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