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Can not login to bitbucket

Nick Shkarupa
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August 5, 2025

I am trying to login to bitbucket but got an error.

We couldn’t log you in.


3 answers

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1 vote
Rousseau
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August 5, 2025

i have issue to

Something went wrong

Bitbucket is experiencing a problem that is preventing this request from being successful. Rest assured that we are aware and are working to fix it as quickly as possible. For more information please refer to https://status.bitbucket.org/. Alternatively, you're welcome to raise an issue with our support team at https://getsupport.atlassian.com/.

NDarkTeng
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August 5, 2025

+1, I got this too. But fine with clear cache .

Like Rousseau likes this
0 votes
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 5, 2025

Hi Nick,

Your Bitbucket Cloud account was in a dormant state, which I believe is the reason for the error you got.

I went ahead and reactivated your account just now. Can you please try logging in when you have some time, and let me know if the issue is resolved?

Kind regards,
Theodora

0 votes
Nikola Perisic
Community Champion
August 5, 2025

Welcome @Nick Shkarupa 

Have you tried clearing cache and starting in the incognito mode as well. Before that, have you refreshed the page?

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