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Can a ticket status update upon release rather than commit via bitbucket?

Shaun Bettridge
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November 30, 2018

I am looking to update the status of a ticket in jira. In a similar way that commit messages can update ticket status. Instead of triggering this on commit, I would like these to update the status depending on if the code has been released onto our testing environment.

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Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 4, 2018

Hi Shaun, welcome to the Community!

I'm afraid that won't be possible as that action is not listed as one of the triggers: 

Screen Shot 2018-12-04 at 13.42.02.png

For reference, you can have a look at the article Configuring workflow triggers.

It might be possible by using the REST API or maybe a third-party add-on, but I'm not familiar with that so I won't be able to tell for sure. For more information about the API, you can check:

Hope that helps!

Ana

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