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Bithttps://bitbucket.org/bcisuite/workspace/overview/

Umar Saeed
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 27, 2026

Hi, 

I have one problem with bitbucket repository. problem that my manager send me request access for repository but I have not received invitation.

when I check repository: 

I got this error

 

Something went wrong...

If the problem persists, contact support and include the error code displayed below.

cb4a5526069b428badafa1451c7bd37b

1 answer

0 votes
Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 29, 2026

Hey @Umar Saeed 

Welcome to the community.

I believe you have opted out of email notifications from Atlassian, including invitation emails. This is why you are not receiving invitation emails.

To start receiving these invitation emails, please follow these steps:

  1. Go to your Atlassian account’s email preference center.
  2. Ensure that the "Product invitations" option is checked.

Once you have updated your preferences, please ask the workspace admin to cancel the existing invitation and send a new one. This should trigger the invitation email correctly.

Regards,
Syahrul

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