Bitbucket runner macos make pipeline faile after restart

[Shin JS You]

When I add new runner about macos, it works fine on bitbucket pipeline.

But after I restart runner. Pipeline will show system error.

After add new runner again, it works fine on bitbucket pipeline again.

Should I re-add a new runner after the original runner shut down every time?

[Norbert Csupka]

Hello there,

THank you for reaching out to Atlassian Support.

I suspect what happens here is that when you exit the Runners, it doesn't delete the temporarily files stored under /tmp/runner_id hence when you start the build after you restart the Runners, it fails

To resolve this, can I ask you to delete the /tmp/runner_id directory after you stopped the Runners and let us know if that makes any difference?

[Tim L]

I have this same problem. I can delete the /tmp/runner_id but the next time I run the pipeline that same tmp folder is there again and get's left behind again. What is causing the tmp file to stay and is there anything I can do so this does not happen? I can't even run two steps in my pipeline without removing that folder in between each step.