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Bitbucket login error: "We couldn’t log you in"

David Simonyan
David Simonyan
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May 4, 2022

Can login into jira or confluence but when trying to login into bitbucket "We couldn’t log you in" message appears.

 

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Theodora Boudale
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 6, 2022

Hi David and welcome to the community.

Your Bitbucket Cloud account was inactive, so I went ahead and reactivated it.

Could you please try to log in to Bitbucket now? Feel free to let me know how it goes.

Kind regards,
Theodora

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David Simonyan
David Simonyan
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
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May 6, 2022

I can login now, thanks!

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Theodora Boudale
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 9, 2022

You are very welcome David, please feel free to reach out if you ever need anything else!

Kind regards,
Theodora

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