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Bitbucket account deleted by Atlassian with no notice for 180 days of inactivity

Bitbucket account deleted by Atlassian with no notice for 180 days of inactivity

Atlassian with no notice, delete my account for no activity since 180 days....

I need all my repo and data. I still working on my things... How this is possible.

In the email they say that I have 2 weeks starting now to recover my account and I need to contact support for that. But when I try, there is no way to contact support..... You have to be on a paying plan...

Anyone in this situation ?

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Hi @Kesho_Web

Welcome to the community.

Could you please share a screenshot (by masking any sensitive information) that you received via email?

Regards,
Mark C

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Yes :

Capture d’écran 2025-06-03 084458.png
Thanks

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Yes they did the same to me with no warning, has to be illegal, I think the associated press should be informed

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Hi @Kesho_Web

Thanks for that screenshot.

I can see this is referring to your Cloud organization instance because I can confirm that your Bitbucket Cloud workspace still exists.

For that, I went ahead and raised a support request for you.
You should be able to receive an email notification about it.

Regards,
Mark C

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Like • John Funk likes this

The only data related support option is for personal data, there is no recovery option for support.

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0 votes

Hi Kesho - Welcome to the Atlassian Community!

Let me see if someone from Atlassian can come help here.

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Thank you

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Yes they did the same to me with no warning, has to be illegal, I think the associated press should be informed

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Bitbucket account deleted by Atlassian with no notice for 180 days of inactivity

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