BitBucket is very slow to Load

[Rajan Raman]

Hi Team, 

-redacted-

We have just now updated the new license and the BitBucket is taking almost 10 minutes to load, please help URGENT.

Regards,

Tech Team  

[Stephen Sifers]

Hello Rajan and welcome to the Community!

I see you created this post a few days back. Since then, have you been able to access your Bitbucket instance?

If you have an urgent need to get support about your licensing issues we would suggest creating a support request via https://support.atlassian.com/contact/#/. Server starter licenses do have to come through Community for support but any Licenses issues you may have can be directed to support. More information about this may be found at Starter Licensing and Pricing.

Regards,
Stephen Sifers