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BitBucket fails every 30 minutes

Wouter Salien
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June 29, 2018

Will we be billed whenever a build 'hangs' due to a system error (caused by Bitbucket, according to my developer)

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Caterina Curti
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 29, 2018

Hi @Wouter Salien,

Let's start by clarifying if this is Bitbucket Cloud (http://bitbucket.org) or Bitbucket Server (self-hosted on your infrastructure).

 

In case of Bitbucket Cloud, can you send the repository URL? For Bitbucket Server, can you share the installed version, the number of CPU and total memory on the server and if there are any errors and warnings in the logs?

 

Cheers,

Caterina - Atlassian

Wouter Salien
I'm New Here
I'm New Here
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July 2, 2018

Hi Caterina,

It's a Bitbucket Cloud with URL https://bitbucket.org/zorgkas/bandagistenapp/src/master/

thx,

Wouter

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